Box Office Hours
Box Office Information:
The Box Office is located on the Southeast corner of the Arena.
Information line: 309-434-2679
We accept Visa, Mastercard, American Express, Discover, and Cash. Checks are not accepted.
All patrons who have celebrated their 2nd birthday will require a ticket. Children under 2 do not need a ticket, but must sit on your lap. (This policy may, on occassion, vary by event.)
Grossinger Motors Arena Box Office is NOT a ticket outlet and only sells tickets to events that are held in this facility.
Summer (Memorial Day through Labor Day)
Monday - Friday from 11:00 am - 4:00 pm
Standard (Labor Day through Memorial Day)
Monday - Friday from 11:00 am - 5:00 pm
Event Day (Year round)
Monday - Friday from 11:00 am - 1 hour after start of event
Saturday - Sunday (event days only) open 3 hours prior to start of event - 1 hour after start of event
Protect your tickets:
Each ticket is assigned a unique barcode and sharing this barcode online can compromise your tickets. Anyone can take a photo of the barcode and use it to gain entry for an event. If you opt to share a photo of your tickets on social media, make certain that you #CoverTheCode.
Ticketmaster is the ONLY authorized retailer of tickets to events at Grossinger Motors Arena. The only way to ensure that your tickets are valid, is to purchase your tickets at the Grossinger Motors Arena Box Office, by phone at 800-745-3000, or online at www.ticketmaster.com. Clicking on a "Buy Tickets" link from our website will also redirect you to Ticketmaster.
When you purchase tickets from a secondary (scalper) website, you run the risk of becoming a victim of ticket fraud. The original purchaser can print tickets multiple times, or report the tickets they have sold to you as lost or stolen and have the barcode reissued, making your tickets invalid. It is possible that purchasing from a secondary retailer will cause you to be denied entry to the building if the tickets have already been used or reported as lost or stolen. You will also likely pay many times the face value of the ticket.
The resale or attempted resale of tickets at a price higher than the printed value is grounds for seizure and cancellation of tickets without refund or other compensation. Tickets obtained from unauthorized sources, as well as lost, stolen, or counterfeit tickets are void. Grossinger Motors Arena tickets are NOT redeemable for cash. NO REFUNDS-NO EXCHANGES. EVENT, DATE AND TIME SUBJECT TO CHANGE.